Use of knowledge-intensive services in the Chilean wine industry


Over the past two decades, Chile has successfully developed its wine industry, being the world’s fourth
largest exporter in 2015 with mostly medium-quality wines. In addition to well known key factors such
as climate and soil conditions, (foreign direct) investment in firms, imports of specialized capital
equipment and highly skilled human resources, this paper explores the role of 38 (knowledge intensive)
services in five different segments of the wine value chain. On the basis of answers by 29 wine firms
regarding services activities on a survey carried out for this study, firms indicate they outsource about
the same share (34%) as they carry out in-house (32%), while another 15% is produced using a
combination of both. The degree of subcontracting of services falls as one moves further along the
segments of the value chain. Moreover, it seems that small and large firms fully or partially outsource
about half of all services, while medium size firms outsource less.

Fuente: CEPAL

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